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Microsoft Power Automate

Give routine work
a reliable process.

Build cloud workflows that collect, validate and route information through the tools your team already uses. Make failed steps and human decisions visible.

Surrey City Centre

Your local business focus

Services for Surrey businesses.

Surrey combines growing commercial centres with manufacturing, technology and local service businesses. Invest Surrey identifies advanced manufacturing and digital ICT among its opportunity sectors.

Route approved reporting and administrative steps with visible exceptions and a clear owner.

Surrey-based. Scope is agreed around your actual business, tools and data.

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Surrey business opportunities

What we can do

A clear scope.
A useful result.

For teams chasing missing files, forwarding requests manually, repeating report distribution or using a flow that fails without a clear recovery path.

See the improvement approach
  1. Workflow and trigger design

    Map the current steps, inputs, owners and exception paths. Choose a suitable trigger and define when a run should start, wait or stop.

  2. Validation and approvals

    Check required fields and input completeness. Route approvals to the intended people and make the final outcome explicit before the next action.

  3. Connected reporting steps

    Scope approved SharePoint, Excel, email and other connector actions. Plan file paths, pagination, permissions and expected input formats.

  4. Error handling and recovery

    Use appropriate scopes and run-after paths, sensible transient-error retries, explicit failure states and useful error logs. Review reruns to prevent unintended duplicate actions.

  5. Monitoring and handover

    Document run history, alerts, recovery steps, connector ownership and licensing dependencies. Walk the team through normal and exceptional runs.

From symptom to acceptance check

Make the workflow
reliable and reviewable.

We diagnose the cause, agree a change and check the result against your source records.

Microsoft Power Automate improvement examples
Current problemWhat we review or changeHow we check it
A failed step looks like successAdd a clear failure path, termination state and owner notification.The run result reflects whether the intended work completed.
Rerunning creates duplicate actionsDefine an appropriate record key and review rerun and concurrency behaviour.A repeated input follows the agreed duplicate-handling rule.
A missing file produces an incomplete reportValidate expected inputs before processing or distribution.The incomplete run is held or flagged under an agreed rule.
Temporary connector failures stop the processUse bounded exponential retries for suitable transient failures.Recovery is attempted without retrying a permanent validation error indefinitely.
Nobody knows who owns the flowDocument connections, licences, alerts and a recovery owner.A named owner can find run history and follow the handover instructions.

Illustrative project

One request.
A controlled next step.

This is a proposed workflow example, not a customer case study or a claimed result.

Question

Can a recurring report be prepared without chasing inputs?

Build

On an agreed schedule, check the required files, validate their fields and notify the reviewer when the reporting pack is ready.

Check

Exercise missing-file, duplicate-input, rejected-approval and connector-failure paths before release.

Define done before building

Agree the checks.
Hand over clearly.

  • Normal, missing-input and failure paths are reviewed.
  • Run status and notifications reflect the actual outcome.
  • Rerun and duplicate-handling rules are documented.
  • Connections, licensing and recovery ownership are agreed.

Assign the operating owners

At handover, agree who owns the accounts, connections and licences; who monitors refresh or workflow runs; and who handles changes and recovery. Documentation and a walkthrough support that handover. Any ongoing support is separately agreed.

Bring to the first conversation

  • The current steps, frequency and person responsible.
  • The source and destination tools in scope.
  • The approvals and exception decisions needed.
  • Your available connectors, environment and licences.

We agree scope, timing and price after reviewing the available data and access.

Start with this service

Useful scope questions

Know what
the project needs.

Can you repair an existing flow?

Yes. We review its trigger, connections, inputs, action results and failure paths, then agree the changes and validation scenarios.

Does automation remove every human step?

Some steps still need business judgment or approval. The workflow should make those decisions explicit and route them to the right owner.

Are connector licences included?

Licence and connector requirements depend on the chosen design. We review them before agreeing delivery; no licence or subscription is included by default.

Scope and product limits depend on your environment, version and licences.

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A practical place to start

Bring one workflow.
Choose a useful first scope.

Discuss your workflow

Crescent Beach · South Surrey